Memberships - Total Protection Plan - Malek Service Company

Malek Service Company's

Total Protection Plan

Regular Maintenance for Your Home’s Biggest Components

 

Malek’s Total Protection Plan is a great way for customers to maintain their biggest home components year-round: HVAC SYSTEM and PLUMBING.

Just like you should change the oil on your car every 3,000 miles, your home systems should get very similar regular maintenance. Different seasons can have a variety of effects on your air conditioning unit and on the indoor air quality of the house. Drain lines need cleaning and leaks can pop up when you least expect them. Maintenance to your air conditioner, heating and plumbing systems will offer peace of mind and save you on your energy bills, which is a huge plus in itself.

Our Total Protection Plan comes with front-of-the-line service and no diagnostic fees (even on holidays and weekends). Trust us, our plan comes in handy when you have that unforeseen problem pop up.

TOTAL PROTECTION PLAN

FRONT OF THE LINE SERVICE • NO DIAGNOSTIC FEE • BIANNUAL TUNE UPS


INCLUDED IN YOUR MEMBERSHIP

  • Front of the line V.I.P. service
  • Never a diagnostic fee
  • 5% discount on all repairs (parts and labor)
  • Up to Two HVAC Maintenances per year
  • No overtime charges, including weekends and holidays*
  • Lifetime thermostat replacement, of equal or lesser value
  • Annual standard water tank flush**
  • Complimentary video inspections once a year***
  • $10 monthly loyalty credit****
  • One complimentary chemical water analysis

TERMS & CONDITIONS: Purchase of plan non-refundable. If homeowner sells homes, plans are transferable to new home within service area or to a new homeowner upon sale of house for remainder of contract duration. Monthly membership plan is a 12 month non refundable commitment 1) Only applicable with active membership. 2) If applicable, on standard tank water heaters only. 3) Video inspections of sewer are only complimentary through a Malek approved accessible clean out. Non-approved plumbing clean out accesses will require an accessible clean out to be installed at additional cost to homeowner. 4) Redeemable towards equipment purchases only.

$239.50/year or $19.95/month

*Prices are per system

What our Biannual Inspections include

HVAC Preventive Maintenance (twice a year)

Indoor

  • Measure temp split before and after preventative maintenance
  • Calibrate and clean controller
  • Inspect and replace filter if applicable
  • Inspect cleanliness and overall condition of blower motor/wheel
  • Clean control board
  • Test functionality of strip heat
  • Cycle all stages and inspect flame consistency of burners/exchangers
  • Inspect cleanliness and design to prevent fire hazard of draft/Flue
  • Clean flame sensor and test each ignition sequence
  • Text all to ensure proper function of the safeties
  • Inspect condition of the coil
  • Administer drain cleaner, measure slope, and inspect condition of drain lines/pan
  • Germicidal lamp inspection if applicable
  • Air purification wiring inspection configuration and expiration

Outdoor

  • Clean Exterior for efficiency
  • Refrigerant level, measure pressure against factory settings
  • Compressor, measure amp draw for efficiency and signs of ware
  • Coil, inspection condition
  • Inspect cleanliness of fan motor/blade
  • Dual capacitor, measure capacitance
  • Contractor, inspect for pitting and critters
  • Clean controls start control/defrost board
  • Inspect disconnect fuses and overall condition
  • Inspect condition of wiring

Attic

  • Measure r-valve for home efficiency of insulation
  • Measure attic temperature and identify proper ventilation

Measurements

  • Measure indoor temperature
  • Measure outdoor temperature
  • Measure indoor relative humidity

Plumbing Preventive Maintenance (once a year) 

Kitchen

  • Faucet
  • Disposal
  • P-trap
  • Drain pipes
  • Dishwasher connections
  • Power cords
  • Water supply hoses
  • Angle stops
  • Strainer assembly

Bathroom

  • Toilet
  • Angle stop
  • Basin faucet
  • Pop-up assembly
  • P-trap & drain tubing
  • Tub/shower faucets
  • Water & overflow
  • Tub/shower trap

Laundry Room

  • Washer supply lines
  • Water shut off

Fireplace

  • Log lighter
  • Gas shut off
  • Gas piping

Water Softener

  • Bypass valves
  • Drain
  • Water connections

Electrical Water Heaters

  • T&P valve
  • Water shut off valve
  • Water flex/supply lines
  • Expansion tank
  • Upper element
  • Lower element
  • Upper breaker
  • Lower breaker
  • Pig-tail/electrical cord

Gas Water Heaters

  • T&P Valve
  • Water shut off valve
  • Water flex/supply lines
  • Expansion tank
  • Burner assembly
  • Gas control valve
  • Flood stop
  • Gas flex/supply line
  • Vent piping

Exterior

  • Water PSI
  • Meter shut off
  • PVR
  • Hose bibs
  • Cleanout
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