Home Service Membership

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    Home Service Membership

    Find the perfect home service company for you.

    By Hannah Brennan

     

    It is important when you are looking for a company to service your home systems that you find a company you can trust. Every home should be safe and comfortable, therefore usa.gov denotes different ways to find help with home systems. Keeping all of this in mind, let’s walk through the important qualities and services provided when deciding on a company. Here are a few questions to answer before choosing a home service company membership.


    Are you a homeowner?

    If you are a homeowner, you definitely need to have a membership to take care of most of your home systems like your HVAC and plumbing. Similar to your regular physician, having a reliable company will ensure the technicians will have all of the necessary information regarding your home and system histories.

     

    What values does the company prioritize?

    Different companies prioritize varying values that influence their work and customer service. For example, at Malek Service Company, our core values are:

     

    Integrity → Do the right thing no matter who is or isn’t watching.

    Accountable → We take ownership for our words, actions and results.

    Disciplined → We do what we say we’ll do, without exception.

    Aligned → We are all on the same page moving to achieve our goals.

    Transparent → We communicate to openly and honestly convey information.

    Results-Oriented → We follow through until the solution is found and delivered remarkably.

     

    What does the membership include?

    A home service membership should include the maintenance your home systems need for the year. This is what Malek Service Company offers as part of our Total Protection Plan:

     

    • Front of the line V.I.P. service
    • $0 diagnostic charge for all service calls during office hours
    • Biannual HVAC tune-ups (Spring & Fall)
    • Never an overtime charge for emergency service calls, weekends and holidays included
    • Lifetime thermostat replacement, of equal or lesser value
    • Plumbing maintenance once a year (Includes sewer line video inspection and standard water tank flush)

     

    Ratings Online

    Not sure who to trust? Look online at previous customer reviews to see what the general public thinks. For example, if you look at our Google reviews, Malek Service Company is rated 4.7 stars.

     

    Screenshot of Malek Google Review Page of 4.7 stars.

     

    Interested in becoming a Total Protection Plan member? Give us a call at (979) 446-0296.

    Learn more about how to choose a contractor here.

    March 30, 2023

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